Last week I took a day off on Friday. So when I came back to work on Monday morning I was all bright and shiny ready to work happily. Then, a product manager came to me with a ten feet face. She said “we are so late, the journalists are not happy, I received a very angry email from them saying that the website we launched last week is crap.” Then she pulled out a pile of post-its and as she was sticking them on the wall she said “We need to do all this. It’s for last week.” That set the tone of my lousy week.